Privacy Policy

1. Introduction

ContractCliff (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your data when you use our website and services at contractcliff.com.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and authentication credentials through our authentication provider. If you subscribe to a paid plan, payment information is collected and processed by our payment provider.

Usage Data

We automatically collect information about how you interact with the Service, including pages visited, search queries, features used, and time spent on the site. This data is collected through server logs and analytics tools to help us improve the Service.

Cookies and Similar Technologies

We use cookies and similar technologies for authentication, session management, and analytics. Essential cookies are required for the Service to function. You can control non-essential cookies through your browser settings.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service.
• Process transactions and manage your subscription.
• Send you service-related communications (account notifications, billing, alerts you have opted into).
• Analyze usage patterns to improve features and performance.
• Detect and prevent fraud, abuse, or security incidents.

We do not sell your personal information to third parties.

4. Third-Party Services

We use the following third-party services to operate ContractCliff:

• Clerk — Authentication and user management. Clerk processes your login credentials and profile information. Clerk Privacy Policy
• Stripe — Payment processing. Stripe handles all payment card data and billing information. We do not store your card details. Stripe Privacy Policy
• Cloudflare — Hosting, CDN, and security. Cloudflare processes request data (IP addresses, headers) for performance and security purposes. Cloudflare Privacy Policy

Each third-party service operates under its own privacy policy. We encourage you to review their policies.

5. Data Retention

We retain your account information for as long as your account is active or as needed to provide the Service. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes or enforcing our terms).

Usage and analytics data may be retained in aggregated, anonymized form indefinitely.

6. Data Security

We implement reasonable technical and organizational measures to protect your information, including encryption in transit (TLS), secure authentication, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Object to or restrict certain processing of your data.
• Export your data in a portable format.

To exercise any of these rights, contact us at support@contractcliff.com.

8. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by posting the updated policy on this page with a revised “Last updated” date. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.

10. Contact

If you have questions about this Privacy Policy or your data, contact us at support@contractcliff.com.